Low-Code, No-Code, or Custom Software: How to Choose
No-code and low-code have become the default reflex. Often rightly so. But they have a ceiling, and AI has changed what custom costs. Here's how to decide.
Hugo MatthaeyBusiness Process Modeling: Method, Example, and Tools (2026 Guide)
Mapping a process is easy. Running it afterward is a different job. Here's a simple method, a real commented example, and what happens after the diagram.
Hugo Matthaey
AI and GDPR: Using ChatGPT Without Exposing Personal Data
The risk isn't AI. It's where your data goes. A practical guide to using ChatGPT and other AI without breaching the GDPR — and how we build systems where your data stays yours.
Hugo Matthaey
AI Meeting Notes: The Real Question Is Where Your Data Goes
Summit, our first product, did automatic meeting notes years ago. Today it's a commodity. The hard part isn't transcription anymore — it's keeping your meeting data private.
Hugo Matthaey
The Software Spec (Cahier des Charges) Guide — And Why Yours Is Too Long
A good software brief isn't 50 pages. Here's what actually belongs in it for a custom-software project, the mistakes that sink projects, and a simple template you can reuse.
Hugo MatthaeyFrom WhatsApp to Salesforce: Conversational Capture for CRM Data Entry
Turning a WhatsApp message or voice note into a clean CRM record is easy to demo and hard to make reliable. Here's the pipeline we run in production, stage by stage, including where it breaks and how we fix it.
Hugo Matthaey
How a Wine Distributor Replaced a 90-Tab Excel Price Book
Ninety hand-typed tariff tabs, seven confirmed pricing errors, years of silent drift. The fix wasn't typing more carefully — it was making sure nobody ever types a price twice.
Hugo Matthaey
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